In our experience, many customers in the public sector have a need to prioritise, optimise and transfer ressources to more value-adding activities.

To address this need, IT can from a strategic perspective be a source of optimisation and innovation for business processes. Whereas IT at a tactical level can be central to optimise and deliver operational efficiency.

Achieving synergies in the way information is collected and shared across the organisation demands a balance between centralised and decentralised aspects. Efforts in digitalising business processes requires a solid technological and business understanding related to IT.

An IT provider needs to be able to advise upon and deliver services for all phases of an IT project. The provider must be able to support specific business processes, and to have the skills to maintain, develop and operate IT solutions.