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Support system outsourcing 

Many organisations need to reduce the costs associated with licensing and operating a service support system. Outsourcing support to NNIT can help improve transparency and insight when managing incidents and problems.  

NNIT makes it possible to outsource your service support to a preconfigured and easily customisable solution that we license, operate, maintain, upgrade and support.

Our support system application will help you to manage:

  • Daily case registry
  • Your solution database
  • Your Key Performance Indicator (KPI) measurement
  • Trending and reporting

And we do it all in accordance with ITIL best practices.

How may we help you?

  • Wish to learn more? Contact Vice President Claus Toxværd Østergaard here or give him a call at +45 3079 2994
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