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By ensuring customers, partners and employees to access company business processes through a desktop or mobile interface, the company enables 24/7 sales and service to customer regardless of employee attendance as well as drastically lowering employee costs for handling customer requests. By ensuring employees to collaborate with each other and potentially customers, partners, suppliers, etc., the company ensures greater production flexibility and efficiency as well as general knowledge sharing.
MotivesThe clients motives for outsourcing portals & collaboration systems maintenance are mainly to ensure 24/7 external and internal flexibility, productivity and lowering the seek-and-find costs that often abound in larger enterprises where many employees must work together in various business processes.
OfferingsOur offerings range from transitioning systems into NNIT, establishing useful controls and KPIs, to maintaining and improving the environments.